Question 1

What’s the difference between fumigation and a local treatment like Orange Oil?

Accepted Answer

When you have your home fumigated, you don’t have to worry about the effectiveness of the treatment because it’s nearly 100 percent effective. Local treatments like microwave technology and Orange Oil are applied to specific areas of the home where termites are found. Only 10 to 12 percent of the wood in a house can actually be seen, so these methods are more localized and, therefore, less effective for completely eradicating termite infestations.

Question 2

Is termite fumigation safe?

Accepted Answer

Yes. The industry standards for fumigation were changed about three years ago, and they’re safer than ever. All the fumigant is circulated out of the building before the protective tarps come down, so when you go back into your home after fumigation, you don’t have to wash or clean anything, including dishes and children’s toys.

Question 3

What kind of preparation is involved with fumigation?

Accepted Answer

Preparing the outside of your home for fumigation is pretty straightforward. Primarily, we need a path of bare dirt or concrete around the base of the building so we can fumigate effectively. On the inside, anything alive has to be removed, including plants and pets.

Question 4

Will you take care of my property during the fumigation?

Accepted Answer

Absolutely. We’ll completely secure your property while it’s being fumigated, and we’ll install secondary locks and devices on all doors and entryways. Only our licensed fumigator will have access to your home—our other employees aren’t allowed inside at any time.

Question 5

Do you perform termite repairs or inspections for home sales?

Accepted Answer

No. We focus on eliminating termites, so we don’t have the capabilities to perform repairs or inspections for real estate transactions. Since eradication is the only thing we do, we’re very aware of what it takes to complete each job efficiently, affordably and with the best quality of service. If you need termite repairs, we can give you referrals for other contractors we’ve worked with over the years.

Question 6

What are the details of your guarantee?

Accepted Answer

We guarantee our fumigation services for three full years. When we started this company in 1989, every guarantee in California was for one year, but we made ours for three years and kept it that way until this very day. You can also renew your guarantee at the beginning of the fourth year for an annual fee.

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