Question 1

Will you be on time for my appointment?

Accepted Answer

Yes. We’ll give you a two-hour appointment window, and we’re happy to send you a text message 15 to 20 minutes before we arrive.

Question 2

Do you stay up-to-date on plumbing technology?

Accepted Answer

Absolutely. Whenever a new product is released or there’s a new feature on an existing product, we attend trainings and seminars so we’re fully informed. We like to stay knowledgeable and competitive so we can provide our customers with the best possible equipment and solutions. We also stay up-to-date with plumbing code changes.

Question 3

Do you offer leak detection services?

Accepted Answer

Yes. The leak detection equipment we use was just released in 2022, so it’s state-of-the-art. Not every plumbing company can do leak detection, so it definitely sets us apart.

Question 4

Can you perform sewer video inspections?

Accepted Answer

Yes. We have camera equipment for pipes that are 1.5 inches and larger in diameter. That’s a big deal because most companies can’t use their equipment in pipes that are smaller than 3 inches in diameter. We’ll use the 4k footage that we capture to pinpoint the problem, and we can even provide you with a link to the footage when we prepare your report.

Question 5

Should I get an electric tankless water heater?

Accepted Answer

There are some electric tankless water heaters on the market, but they’re small and they only provide about 10 minutes of ongoing hot water, depending on their gallon-per-minute capacity. However, there are conventional electric water heaters that hold up to 50 gallons, so they can be used for entire households.

Chase Rooter & Plumbing, Inc.

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